Student Experience Manager
Full time @Muni University posted 7 days ago in Administration & Office Support , in Education , in Education & Training Shortlist Email JobJob Detail
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Job ID 1539
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Offered Salary 0
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Career Level Entry-level
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Experience 3 Years
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Gender Male/Female
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Industry Education
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Qualifications Degree Bachelor
Job Description
The Student Service Manager oversees the day-to-day running of the Student Services department and performs a variety of coordination and administrative duties to provide effective and efficient services and ensure a positive student experience. He/she oversee the well-being of students on campus and off site when taking part in intervarsity activities
Responsibilities:
- Plan, execute and oversee the budget for approved student activities in the year.
- Manage student through visible relations and student care programmes.
- Enhance involvement of students and integrate both local and international students
- Handle student disciplinary matters, including investigating complaints and conducting hearings when necessary.
- Drive and implement all approved Student activities and events. Guide students in their student club activities and turn them into active hub of ideas and community services
- Promote student involvement in extracurricular activities to enhance campus life and foster community engagement.
- Organizing Orientation programmes for new student intakes.
- Assist students in securing financial support, particularly through PTPTN loans or KWSP withdrawals.
- Plan and oversee student events, activities, and clubs, ensuring they align with the university’s mission and values.
- Promote student involvement in extracurricular activities to enhance campus life and foster community engagement.
- Accompany and chaperone students when doing external and/or community projects.
- Bridge relations between the student body and management of Muni University in Uganda.
- Develop and implement programs that promote student wellbeing, including mental health initiatives, diversity and inclusion efforts, and peer mentoring programs.
- Ensure the welfare of students by addressing their needs and concerns in a timely manner.
Student JourneyÂ
• Coordinates and administers student support through enrolment, to completing their studies, graduating, continuing their learning, and keeping in touch as an alumnus.
 Student WelfareÂ
• Counsels and confers with students providing program procedures, policies, goals, and objectives, technical guidance, and problem resolution.
• Oversee the delivery of significant aspects of the counselling services strategic and operational plan.
Student AccommodationÂ
• Oversee the operations of student accommodation, including safety, security, and comfort standards
• Coordinate with maintenance team to address maintenance issues promptly and efficiently.
