Job Detail
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Job ID 1680
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Offered Salary 0
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Career Level Entry-level
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Experience Fresh
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Gender Male/Female
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Industry Telecommunication
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Qualifications Degree Bachelor
Job Description
Customer Service Executive
Job description
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries.
- Provide accurate information about products and services.
- Resolve customer issues and escalate complex problems to the appropriate department.
- Document all customer interactions and maintain accurate records.
- Follow up with customers to ensure their concerns are addressed.
- Able work at night shift
- Fresh graduate are welcome to apply
Employer questions
Your application will include the following questions:
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How many years’ experience do you have as a customer services representative?
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